Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates (UK)

£3.99 for orders up to and including £99 (All UK Addresses) 

Free Delivery for orders of £100 and over (All UK Addresses)


International Shipping

We currently do not offer international shipping (outside of the UK)

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at contact@williamgeorge.store with your name and order number, and we will look into it for you.


 

Refunds, returns, and exchanges

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

For our full returns policy click below 

return policy page

  

In the event that your order arrives damaged in any way, please email us as soon as possible at conact@williamgeorge.store with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at contact@williamgeorge.store